Technomed Limited (We) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting ecgcloud.co.uk, ecg-od.com & technomed.co.uk, you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA), the data controller is Technomed Limited, registered in England under number 04473778 whose registered office is at Black Barn Cornwells Farm, Sheephurst Lane, Marden, England, TN12 9NS.

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to dpo@technomed.co.uk, or addressed to The Data Protection Officer, Technomed Limited, Black Barn, Cornwells Farm, Sheephurst Lane, Marden, Kent, TN12 9NS.

This policy covers:

Information we collect from you

We will collect and process the following data about you:

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose

https://nhs.ecgcloud.co.uk session ID

session

Enables the web server to persist application data as the user navigates the website.

https://nhs.ecgcloud.co.uk User ID

user_id

Encrypted user ID keeping the user logged in while navigating the website

https://private.ecgcloud.co.uk session ID

session

Enables the web server to persist application data as the user navigates the website.

https://private.ecgcloud.co.uk User ID

user_id

Encrypted user ID keeping the user logged in while navigating the website

ecg-od.com cookie consent status

cookieconsent_status

Stores the user’s consent to using cookies within the website

ecg-od.com cross site request forgery protection 

XSRF-TOKEN

Prevents form data posted from another website

technomed.co.uk session ID

laravel_sesson

Enables the web server to persist application data as the user navigates the website. For example keeping the user logged in.

ecg-od.com, technomed.co.uk

Google Analytics

__ga, __gat, __gid

We use Google Analytics to gain insight into how visitors interact with the site.

https://marketingplatform.google.com/about/

https://tools.google.com/dlpage/gaoptout?hl=en

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire when the user closes their browser.

What we use your personal data for

We use information held about you in the following ways:

Sharing of your information

You agree that we have the right to share your personal information with:

We will disclose your personal information to third parties:

Data storage, transfer and security

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area (EEA) (but patient identifiable data will not be). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in accordance with relevant data protection laws.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Retention Periods

Data including patient related records are maintained for a minimum period of 7 years. This period may be extended if retention can be justified for statutory, regulator, legal or patient care reasons.

Your rights

Under the DPA and GDPR you have the following principal rights:

1. The right to be informed

2. The right of access

3. The right of rectification

4. The right of erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights relating to automated decision making and profiling

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to no fee in providing you with details of the information we hold about you.

Further information can be found on the Information Commissioner's Website:

www.ico.org.uk/your-data-matters/your-right-of-access

Access to information and requests

If you wish to make a subject access request, withdraw consent, request a copy of the information held about you, amend information, ask for data to be provided on a portable basis, erase information/data held, or would like to exercise one of your rights under the General Data Protection Regulation (GDPR) and the Data Protection Act, please write to:

The Data Protection Officer
Technomed Limited
Black Barn
Cornwells Farm
Sheephurst Lane
Marden
Kent
TN12 9NS

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Raising a Concern

If you have a concern about any aspect of your about the way your records have been managed, please contact:

The Data Protection Officer
Technomed Limited
Black Barn
Cornwells Farm
Sheephurst Lane
Marden
Kent
TN12 9NS

Email: dpo@technomed.co.uk

Additionally, you have a right to complain to the Information Commissioner if ever you are unsatisfied with the way the Trust has handled or shared your personal information:

Information Commissioner's Office
Wycliffe House
Water Lane 
Wilmslow
Cheshire SK9 5AF

Tel: 0303 123 1113 (or 01625 545745 if you would prefer not to call an ‘03’ number, or +44 1625 545745 if calling from overseas)

Registration with the Information Commissioners Office (ICO) can be found athttps://ico.org.uk/ESDWebPages/DoSearch under registration number ZA083437